Clinical Operations Coordinator - Contractor



Boston, MA, USA
Posted on Wednesday, May 8, 2024

Clinical Operations Coordinator - Contractor
(12-18 months, with potential to become a full-time position)

Outcomes4Me uses AI and machine learning to help cancer patients navigate their care and access personalized treatment information. When patients provide their health information, our free platform offers both doctor-approved and FDA-approved guidance based on their diagnosis, as well as relevant clinical trials and genetic testing the patient should consider. We support over 150,000 breast and lung cancer patients, and recently rolled out a multi-cancer offering. Learn more about our business model here, and hear from our patient members here. Outcomes4Me is an exciting health technology startup playing a central role in health equity within oncology. We were recently named to Inc. Magazine’s 2024 list of the fastest-growing companies in the Northeast.

If you’re looking for a role with purpose at a mission-driven company where your daily work will support patients with cancer, please apply.

Our values are what drive us:

  • Patients first
  • Data driven
  • Relentless with a sense of urgency
  • Results through teamwork
  • Equity
  • Do well while doing good

Some of our recent accolades include:

  • 2024 Inc. Regionals: Northeast
  • BostInno Fire Awards Honoree
  • Anthem Awards: Best Use of Technology for Health
  • Built In Best Places to Work (Boston)
  • Tech in Motion Timmy Awards: Best Tech for Good, Boston
  • Best in Oncology, Women’s Healthy Aging Innovation Showcase
  • UCSF Health Hub Digital Health Awards winner (Rising Star, Consumer Prevention)
  • MedTech Breakthrough Awards: Care Management Innovation winner

The position:

We are searching for a Clinical Operations Coordinator with acute attention to detail to join our team and work on one of the most important challenges in medicine - improving the outcomes for individual cancer patients. We are looking for individuals with experience in Medical Administration with direct experience working with medical records and familiarity with medical and genomic terminology, medical abbreviations, pharmacy terms, and medical record documentation. You will play a pivotal role in processing medical records in support of clinical data abstraction operations as well as to help us to deliver upon key company projects that support our B2B/life sciences partners. Our mission is to empower patients to take charge of their care and their health data while accelerating research and improving access. By delivering just-in-time targeted clinical information and services, we aim to improve outcomes for all.


  • Retrieving and processing medical records into the Outcomes4Me ecosystem
  • Processing genomic record authorizations
  • Submitting medical record authorizations to healthcare facilities
  • Maintaining and completing operational trackers in accordance with standard operating procedures (SOPs)
  • Paying invoices related to the medical records processing
  • Performing patient and facility follow ups
  • Tracking metrics in support of KPIs


  • 1-3 years experience in Medical Administration with direct experience working with medical records
  • Familiarity of medical and genomic terminology, medical abbreviations and pharmacy terms, and medical record documentation
  • Strong attention to detail, organizational and multitasking skills
  • Excellent communication and interpersonal skills
  • Experience working with tools including Google Suite, Adobe Creative Suite
  • You’re interested in healthcare and digital health
  • A curious person with a growth mindset

Location: This position is a hybrid role, based out of our Boston, Mass. office. In-office 3 days per week.

Don’t meet all of the qualifications outlined above? That’s OK! If you’re excited to support our mission to improve outcomes for all and democratize healthcare, we encourage you to apply.

Outcomes4Me is committed to building a diverse team that represents a variety of backgrounds, viewpoints, and skills. We believe that the more inclusive we are, the better the products we build will be.