Quality Assurance Technician
Quality Assurance
Bedford Park, IL, USA
USD 18.25-18.25 / hour
Nurture Life is a growing food company that delivers fresh, nutritious, ready-to-eat meals and snacks for kids, but the mission that unites us goes so much deeper than that. Together we’re raising the bar for kids' food, creating meals that are healthy, delicious, and convenient, that parents can be proud to serve and kids love to eat.
Overview
The Quality Assurance Technician plays a vital role in ensuring that all products manufactured by Nurture Life meet strict food safety, quality, and regulatory standards. This role is responsible for daily food safety and quality audits, monitoring and verifying production processes and finished goods, documenting and reporting findings, supporting compliance with HACCP, GMP, SQF, and regulatory requirements, and helping resolve food safety and quality issues proactively.
Responsibilities
- Food Safety & Quality Audits: Conduct daily food safety and quality audits on the production floor to verify that production processes, employees, equipment, and finished products meet internal standards and regulatory requirements.
- Pre-Operational Inspections & Sanitation Verification (for QA Technicians responsible for pre-op): Perform pre-operational inspections and verify sanitation effectiveness before production begins. Document findings and escalate sanitation or readiness concerns as needed.
- Raw Material & Ingredient Inspection: Inspect raw materials and ingredients to confirm quality, condition, temperature, labeling, and documentation accuracy. Report discrepancies, non-conformances, or supplier-related concerns to FSQA leadership and document.
- HACCP, CCP & Preventive Controls Verification: Document and/or verify Critical Control Points, Preventive Controls, and other food safety checks in line with HACCP
and Food Safety Plans. Ensure required records are accurate, complete, and maintained according to company procedures.
- GMP, SQF & Regulatory Readiness: Conduct GMP audits and support SQF, customer, and regulatory audit readiness. Reinforce GMP and food safety expectations on the production floor and escalate compliance concerns when needed.
- Testing, Calibration & Environmental Monitoring: Calibrate thermometers, scales, and other QA instruments according to established procedures. Perform environmental swabbing, including ATP, EB, Listeria and APC testing, and document results accurately.
- Inspections: Inspect incoming trailers and products for cleanliness, pests, damage, packaging issues, and proper temperatures.
- Temperature & Product Checks: Measure and record temperatures of raw materials and finished goods. Collect product samples according to company procedures.
- Documentation: Verify shipments against bills of lading (BOLs) and purchase orders, ensuring all required food safety documents (COAs) are present.
- Quality Control: Tag damaged, unsafe, or non-compliant products as "Hold" and move them to the designated quarantine area.
- Data Entry: Record inspection results, temperature readings, and shipping and receiving information in the warehouse management system.
- Non-Conforming Product & Corrective Actions: Isolate non-conforming products, document findings, and support corrective actions. Contribute to Corrective and Preventive Action reports and follow up on outcomes to help prevent recurrence.
- Process Improvement: Recommend process improvements that support operational efficiency, food safety, product quality, documentation accuracy, and overall compliance.
- Safety & Compliance: Comply with all food safety, quality, employee safety, GMP, HACCP, SQF, and company policies. Maintain a professional presence on the production floor and communicate issues clearly to FSQA leadership and operations partners.
Requirements
- Education: High school diploma, GED, or Associate’s degree in a science-related field preferred.
- Experience: 2–4 years of experience in food safety, quality assurance, food production, laboratory, or a related setting preferred.
- Technical Knowledge: Knowledge of HACCP, GMP, SQF, sanitation verification, environmental monitoring, calibration, food safety documentation, and quality assurance procedures preferred. HACCP or SQF certification is a plus.
- Skills: Strong attention to detail, accurate documentation skills, ability to identify and escalate issues, and ability to follow procedures consistently in a fast-paced production environment.
- Communication: Verbal and written English and/or Spanish communication skills; ability to document findings clearly and communicate food safety, quality, and compliance concerns effectively.
Physical Demands & Work Environment
- Ability to stand and walk for extended periods throughout the shift.
- Ability to push, pull, lift, and/or carry 50 lbs or more.
- Ability to work in a cold food production environment, including temperatures of approximately 34-42°F, for extended periods of time with appropriate clothing.
- Ability to work a flexible schedule, including weekends and holidays as required by production volume.
Equal Opportunity Employment
Nurture Life is dedicated to providing equal employment opportunities. We prohibit discrimination against any applicant or employee based on legally-protected classifications. These include, though are not limited to, race, religion, gender identity, pregnancy-related conditions, or sexual orientation. Our policy extends to marital and housing status, national origin, citizenship, age, and physical or mental disabilities. Furthermore, we respect protections regarding military service, genetic information, victim status in domestic or sexual violence, and legal records such as arrests or sealed convictions, alongside any other characteristics mandated by federal, state, or local regulations.
Nurture Life Benefits
To support our employees' health, financial stability, and work-life balance, Nurture Life provides a comprehensive benefits package. Our offerings include a variety of insurance options such as medical, dental, vision, prescription drug, life, and short-term disability coverage. Additionally, we provide 401(k) retirement plans with company matching, paid time off, parental leave, and access to an employee assistance program.
Pay: $18.25 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Vision insurance
Work Location: In person