Social Media Manager
Dutch
Marketing & Communications
Vancouver, BC, Canada
Posted on Nov 13, 2025
ABOUT US:
Dutch is transforming veterinary care by making expert treatment accessible anytime, anywhere. Our mission is simple: help every pet live their happiest, healthiest life by connecting pet parents with licensed vets through seamless virtual visits.
We’re the only veterinary telemedicine service that can diagnose, prescribe, and ship medications directly to customers – offering real relief and convenience for pets and their families. As one customer put it: “Dutch was the only site that would diagnose and prescribe meds as well as ship the meds.”
Backed by world-class investors including Forerunner Ventures, Eclipse Ventures, and Bling Capital, our team is made-up of successful startup founders (Hims, PlushCare, Nasty Gal) with expertise in scaling enterprises (TripAdvisor, Walmart). Featured in TechCrunch, Forbes, Wired, and Axios, Dutch is setting the standard for quality, accessibility, and compassion in pet care.
THE ROLE:
As Social Media Manager, you’ll own Dutch’s presence across all social channels — from strategy to execution. You’ll bring our brand voice to life, foster community among pet parents, and turn everyday moments of pet care into stories worth sharing.
You’ll collaborate closely with our marketing, brand, and veterinary teams to create engaging, educational, and emotional content that reflects Dutch’s mission and drives growth.
WHAT YOU'LL DO:
- Develop and execute a cohesive social media strategy aligned with Dutch’s brand and marketing goals.
- Manage daily publishing and community engagement across Instagram, TikTok, Facebook, LinkedIn, and emerging platforms.
- Plan and produce creative campaigns that highlight our products, partners, and pet stories.
- Collaborate with internal teams and external creators to expand reach and engagement.
- Track and report on KPIs — using data to inform creative decisions and optimize content performance.
- Stay ahead of social trends in pet care, wellness, and lifestyle — and find fresh, authentic ways for Dutch to join the conversation.
WHAT WE'RE LOOKING FOR:
- 3+ years of social media experience (in-house or agency), ideally for a DTC, health, or lifestyle brand.
- A strong sense of brand storytelling and tone — you know how to make complex ideas feel fun, warm, and relatable.
- Proven success growing social channels and communities.
- Creative instincts paired with analytical rigor.
- Comfort working cross-functionally and managing multiple accounts at once.
- A genuine love for pets (and a willingness to share yours in Slack).
- Experience with influencer marketing.
- Graphic design, video editing, or UGC curation skills.
- Experience in healthcare, or regulated industries, subscriptions or membership businesses
Bonus Points For:
WHY WORK FOR DUTCH?
- Competitive compensation and equity package
- Health, dental, and vision insurance
- Flexible PTO
- The chance to make a meaningful impact on pets (and their people)
DUTCH'S GUIDING PRINCIPLES
- Pets First – business and medical decisions are always guided by the pet’s best interest. We’ll never compromise on pet health and we’re all here because we care about their well-being
- Agile Like a Cat – We have a bias toward swift action, while maintaining quality and accuracy. For us, that means being able to turn on a dime, like a cat, analyze our options – even ones that may not be on the table – then execute without perfection getting in the way
- Creativity is our Catnip – Creativity feeds us and helps us push boundaries to always find better solutions, making the complex more accessible and easier to understand
- Be the Human Your Dog Thinks You Are – Be kind, show care for your colleagues, and even if you’re an expert - give others context, reinforce the positive, and help them understand.
